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9 Factors That Impact Ecommerce Sales

When running an ecommerce store you have to worry about the user experience above all else. What effects user experience can range from your return policy to your level of customer service – even your social media reputation can affect your sales, repeat purchases and more! Given the analytics component of our platform, we have access to a large library…

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man looking out telescope forecasting
What is Forecasting?

We use forecasting everyday, mainly in one particular area: the weather. It tells us to switch back to our heavy winter parka, scarf and gloves one day and then back to our trench coat and rain boots the day after that. Just as with the weather, you’re business can use forecasting to inform you on how to prepare for the…

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Facebook Advertising is Hard

If you’ve felt lost or confused, let’s be honest, even angry when trying to create Facebook ads, you’re not alone. You might be tempted to click on the seemingly easy “Boost” button beside one of your Facebook posts. But, after not seeing any additional lift, you may have abandoned the whole idea altogether. It’s something that we hear a lot:…

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Decoding ROI in Your Sales Funnel

Understanding and decoding ROI can be confusing. What does all this jargon even mean? For one, cost of acquisition is simply the cost of getting a new customer to buy from you. Sometimes this can be $0 based on someone coming from your site through an indirect mention or a word of mouth referral. Often times, it’s from a paid ad…

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Guide to Vantage Smart Campaign Facebook Ads

As an ecommerce business, you may have considered doing Facebook ads to build your brand and drive business, however, this may seem to be a daunting task that seems more of a hassle than it’s worth. One look at the Facebook’s PowerEditor and you’re outta there. When you think about it, there are more than a billion people on Facebook,…

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Vantage Retail Data Analytics and Marketing Platform Now Available for 250,000 Magento Stores Worldwide

Powerful Vantage platform helps Magento merchants connect with customers Toronto, Canada – April 17, 2015 – Vantage, the easiest and most powerful data analytics platform for small and medium-sized retailers, announced today that is now available to all Magento merchants worldwide.

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5 Resources on Delivering Exceptional Customer Service

One of the sure fire ways to increase your customer lifetime value is to be exceptional! This is through not only delivering a superb product/service, but also backing it up with amazing, relentless customer service.

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How to Migrate your Amazon Webstore

If you’re one of of the several hundred stores that hosted their e-commerce site on the now defunct Amazon Webstore, you’re probably thinking “now what?”

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The 3 R’s of Habit Forming Products

Fabletics.com sells workout outfits, with new styles coming out on the first of every month. Netflix has fulfilled in us the need to binge watch entire tv show seasons on the weekends. A stop at Tim Hortons is a morning ritual on your daily commute to work. As you can guess, these brands have high customer lifetime values, therefore, they can…

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Top 4 Strategies To Increase Your CLTV

As we mentioned last week, the Customer Lifetime Value is the overall profits a customer will make for you in their lifetime. This is an important metric to focus on as it determines the long term acquisition strategy and ultimately your success as a company. There are many things you can do to focus on right now that will increase…

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What is Customer Lifetime Value?

  Customer Lifetime Value is simply the total revenue made over a customer’s lifetime. The calculation is (Average Value of a Sale) X (Number of Repeat Transactions) X (Average Retention Time in Months or Years).

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What is a Sales Funnel?

A funnel is more than just that plastic thing you use to help put windshield wiper fluid in your car. It’s what we use in marketing terminology to represent the path that your customers take from visiting your site, making a transaction, and tracking your revenue. Each step can be tied to various key metrics that can help you figure…

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Top Resources for Starting an Online Ecommerce Store

So you want to open an e-commerce store but don’t know where to start? There’s a slew of blogs, books, and resources out there, we’ve taken a moment to curate a study list for you, straight from the ecommerce experts. 1. Start here: How To Find A Product To Sell Online: The Definitive Guide  by A Better Lemonade Stand – this will help…

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3 Quirks About Instagram You Should Know

  By now, we’ve explored ways on how to grow your Instagram followers and also what types of photos work best. For my last(ish) installment on Instagram, I thought I would share some quirky “insta-hacks” that will really get you that professional Instagram badge (if it existed).

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How to NOT Train Your Customers

Do you send an email to your customers when you’re having a sale? Most retailers do. In fact, that may be the ONLY time retailers send emails. Do you ever notice larger retailers like the Gap or Banana Republic send you online flyers once or twice a year to come in for their 40% off sale? Do you ever hear from…

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4 Types of Compelling Photos to Take for Instagram

Last month, I talked about how to grow your e-commerce business using Instagram. Another thing to look at is, what kind of photos do you post so you can actually grow your Instagram account? It’s not enough to take a halfhearted product photo in bad lighting, with a shabby background and hope that a filter will make it look better. Your photos…

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The Valentine’s Day Data Showdown: Men vs. Women

Vantage helps thousands of merchants from over 80 countries around the world to turn their data into insight, and insight into action. Our expert recommendations are based on millions of customer records and close to a billion transactions. 

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3 Ways to Grow your Customer Base Through Instagram

Hi, my name is Jas and I am an Instagram addict. Not only do I use it for business but I also am an avid Instagrammer. I find myself unconsciously checking the feed and thumbing through dozens of pictures. Sometimes someone I follow will mention a brand and if it has anything to do with obscure yoga clothes, I’m on…

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